Data Privacy Policy

Introduction

We at Torres Vamos Sports, Singapore (“Torres Vamos”, “we”, “our”, “us”, “the company”) very much respect your privacy, are committed to protecting it, and want you to be informed about the ways we protect, use and share the information that we collect.

This Data Privacy Policy outlines the practices with respect to information collected from users who access our website at www.tvsports.sg (“site”, “service”), or otherwise share personal information with us (collectively “Users”) and when you use any part of our service available through the site or other related websites, applications or distribution channels we may operate from the service. This policy applies to information you provide us through the site or service, when you access or use any content appearing on the site or made throughout the service, or that we collect on your behalf as part of the service.

Use of Cookies

We use cookies, log files, pixel tags and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit and other information about your use of our service.

By using our website, you agree to our use of cookies in the manner outlined above.

Please note that it is not a good idea to reject all cookies as this will result in restricted access to certain features and may generate unexpected results.

Information we may collect about your contacts

When using our service, you may create and update personal data relating to your contacts ("Client Data") such as email address, first name, last name, date of birth, gender and other information.

Client Data may also be entered directly into the service by your contacts through the use of features such as Forms, Automation and API integration with other applications, which are subject to our Terms of Use but are not otherwise limited or controlled by us.

When Client Data is created or updated by you or your contacts it is possible we may inadvertently, and against our Terms of Use, process "Special Categories" of personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership.

We only ever use Client Data to provide our service to you, and do not share Client Data with third parties, except where required to do so by law.

Where we store your personal data

The personal data that we collect from you is stored within our data centres (EU, Singapore, Australia, USA) but the personal data may, from time to time and only with your prior consent, be transferred to and / or stored outside of your jurisdiction for the purposes described in this Privacy Notice.

If we do this, the personal data will continue to be subject to one or more appropriate safeguards set out in the law. These might be the use of model contracts in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators (such as the US 'Privacy Shield' scheme).

All information that we collect or you provide to us through our service is stored on secure servers and is encrypted using SSL technology.

You are responsible for keeping your Login Profile details confidential. We ask you not to share your password with anyone and advise that you change your password regularly.

How we use your personal data

We may use the personal data we collect from you or that you have provided to us in the following ways:

• To check your identity when logging into our service
• To provide you our service, communicate with you about your use of our service, respond to your enquiries, provide help & support and for other customer service related purposes
• To tailor the content and information that we may send or display to you within our service, to offer location customisation, to offer personalised help and instructions and to otherwise personalise your experiences while using our service
• To update our records about you
• To send periodic emails relating to our service
• To better understand how users access and use our service
• To evaluate and improve our service and to develop new features, products and services
• To comply with legal obligations, as part of our general business operations, and for other business administration purposes

How we share your information

We may share your information with third party service providers who use this information to perform services for us, such as hosting providers, technology companies, software developers, auditors, advisors, consultants, customer service and support providers, as well as those who assist us in providing the services of our service.

We may also disclose your personal information to third parties:

• Where required or authorised by law
• To implement the terms of any agreement we have with you
• To assist the lawful investigation of a law enforcement authority
• To protect the rights, property or personal safety of another [your company] customer, any member of the public or [your company]
• The assets and operations of the business are transferred to another party as a going concern
• As otherwise described in this Privacy Notice

How long we retain your personal data

We retain the personal data collected from you by us, or provided by you to us, for a period of time dictated by either a legal obligation or where it is necessary in order for us to provide the services of our service to you.

The period of time we retain personal data for relates to and is in accordance with any terms of agreement that are in place between you and us.

Access and amending your information

You may update or correct your Login Profile information at any time by logging in to your account.

You may securely access, update or delete your Client Data at any time through the use of the features provided by our service by logging in to your account.

If you would like a copy of all of the personal data we store relating to you as an individual a request can be made in writing:

The Data Protection Officer
Torres Vamos Sports

Email: dpo@tvsports.sg

For identification purposes, you should include:

• Your full name and email address
• Your TVsports.sg account / business name
• Details of any specific information you require

Once we receive your request we'll get back to you within 30 days, providing your identify has been successfully verified in relation to the request you have made.

Please note that we cannot process requests for information over the phone - you must follow the process above.

Changes to our Privacy Notice

Any changes we may make to our Privacy Notice in the future will be posted on this page and / or in our Terms of Use and, where appropriate, notified to you by email.

If you have any feedback or queries

Questions, comments and requests regarding this Privacy Notice are welcomed and can be emailed to dpo@tvsports.sg

Last updated on January 2nd, 2021.